- What is the minimum order?
- SEK 1,129 excl. VAT per quote, counting the products only (not shipping). You can reach it with a single product or by combining several. Below that, preparation costs more than the product and the price per unit stops making sense.
- Does the price include branding?
- Yes. The price you see in the catalogue already includes one-colour branding in the standard area. If you want more colours or a different technique, we'll include it in the quote.
- How long does it take?
- The quote takes 24 working hours. Delivery time depends on the technique and quantity and is shown on each product page, in working days to your country.
- When do I pay?
- Once the design is approved, before production. If you request a quote, when you approve the mock-up with your logo: requesting it and viewing the mock-up costs nothing. If you design it yourself in the studio and buy directly, your card is only held and we charge it when we review your design, usually within one working day.
- What if the branding doesn't come out like the mock-up?
- We redo it at no cost. If the branding is faulty or doesn't match the mock-up you approved, we make it again.
- Does the invoice include VAT?
- Prices exclude VAT. If your company has a VAT number that VIES validates and receives the order outside Spain, the invoice carries no VAT under the reverse charge: you account for it in your country, as with any EU supplier. Deliveries in Spain carry Spanish VAT.
- Can I request a sample?
- Yes, and we always recommend it for electronics. A branded sample before production avoids almost all disappointments.
- Do you ship abroad?
- To the whole European Union. Shipping is calculated by weight and volume and is included in the quote. Outside the Union (United Kingdom, Switzerland, Norway) there are customs and duties: write to us and we'll sort it out with you.
- In what format should I send the logo?
- In vector format, preferably SVG, AI or PDF. If you only have it in PNG or JPG, let us know: we'll check it and tell you if it's suitable for the branding size.